About the Roundtable

CX is a competitive driver of growth when successful and the greatest source of risk when failing. Luckily with AI today, we are empowering self-service, improving personalization and delivering 24X7 support. Today more and more Brands are investing in AI technology to re-create customer experiences, delivering end-to-end customer journeys.

‘AI for Digital Engagement’ is aimed at helping brands to embrace the power of AI to deliver equitable returns. This roundtable will help brands with the complete know-how of how to invest in AI and garner significant business impact.


Speakers
  • Manu Monga

    Senior Vice President - Digital Banking
    Axis Bank
  • Rahul Sharma

    MD – India & SAARC
    LogMeIn
  • Rajiv Garg

    AI Consultant
    LogMeIn
  • Rakesh Wadhwa

    CMO, Head – Strategy & Retail
    Future Generali India Life Insurance
  • Pawan Sarda

    Group Head – Digital
    Future Group
  • Vishal Subharwal

    EVP, Head E-commerce & Digital Marketing
    HDFC Life
  • Vivek Pathak

    Chief Digital Officer
    Reliance Capital

Agenda

Tuesday, 18th June 2019

Networking Dinner & Cocktails

Closing Note

Case Study Presentation

Panel Discussion:

Using AI to improve Digital Engagement

Welcome Note

Registration

Registration

Welcome Note

Panel Discussion:

Using AI to improve Digital Engagement

Case Study Presentation

Closing Note

Networking Dinner & Cocktails


Key Discussion Points

Need for AI in Customer
Experience

How brands are investing in AI and
its business impact

Exemplary cases from the industry and dramatic results companies are seeing

Industry approach to ensure the fastest time-to-value


Who Will Attend?
  • CDOs/Digital Heads
  • Director/Sr.VP/VP-Marketing
  • Sr. GM/GM-Marketing
  • Senior Marketing managers

About Partnering Company

LogMeIn is a provider of cloud-based remote connectivity services for collaboration, Information Technology management and customer engagement. The company's products give users and administrators access to remote computers. The company's products are focused on three business areas, including Communications & Collaboration services, Identity & Access Management services, and Customer engagement & support services.